Human oversight
Designed to the EU AI Act: transparent, supervised, no high-risk automated decisions.
AI Agent
AI that helps you answer —
AI that helps you answer —
never on autopilot.
nsupp runs its own AI model on its own servers. It drafts, translates, triages and summarizes — you stay in control. Your data never goes to a third party.
AI Agent
Business description
Furniture store shipping across the EU…
🚚Order-Status Bot
Draft → approve
Suggested in your composer.
Auto-reply
Only where you allow it.
Facts (status, tracking) come only from your connectors — never generated.
01 — Private by design
Your data never leaves nsupp.
The model (Qwen3) runs on our own infrastructure — not OpenAI, not anyone else. Customer data is never used to train an external model, and AI interaction is always transparent.
Own model, own servers
No third-party AI provider ever sees your conversations.
Draft → approve
Suggested replies land in your composer; nothing is auto-sent unless you allow it.
Grounded, not guessing
The order-status bot answers only with facts pulled from your connectors.
AI Agent
Business description
Furniture store shipping across the EU…
🚚Order-Status Bot
Draft → approve
Suggested in your composer.
Auto-reply
Only where you allow it.
Facts (status, tracking) come only from your connectors — never generated.
02 — Manage the whole queue
Translate, classify, summarize, triage.
The AI reads every conversation to keep your queue calm: it detects intent and language, flags angry threads and spam, and writes one-tap summaries.
Train it on your content
Feed it Q&A pairs, docs and help-center articles — answers stay grounded in your material.
Sentiment & classification
Auto-tag by type (order, return, pre-sales, complaint) and spot at-risk threads.
First-response insight
See exactly how much the AI handled vs. your team.
Highlights
Every language
Detect and translate both directions, in real time.
One-tap summaries
Condense long threads and tickets instantly.
Explore more
Related features
Early access
Bring your whole support operation into one calm inbox.
Join the waitlist for early access and launch pricing.
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