Private translation
Runs on our own servers — text is never sent to a third-party AI.
Translate
Your customer writes German.
Your customer writes German.
You write English.
Inbound messages are translated into your language in real time. Your reply is one-click translated into theirs — shown for your approval before it sends.
Customer · DE
Wo bleibt meine Bestellung?
↳ You read: "Where is my order?"
You · EN → sent as DE ✓
It ships tomorrow — tracking on the way.
↳ Customer reads: "Es wird morgen versandt…"
DEFRESTRARJAZHPT+ any language
01 — Two-way
Language is never the barrier.
Every message is detected and translated on arrival, and your replies go out in the customer's language. One team can support the whole world.
Any language pair
Detect on inbound, translate on outbound — dozens of languages.
Approve before send
See the translated reply and edit it before it leaves.
Widget + inbox
Works in the live-chat widget and across the unified inbox.
Customer · DE
Wo bleibt meine Bestellung?
↳ You read: "Where is my order?"
You · EN → sent as DE ✓
It ships tomorrow — tracking on the way.
↳ Customer reads: "Es wird morgen versandt…"
DEFRESTRARJAZHPT+ any language
Highlights
One global team
Support every market without hiring per language.
Context-aware
Translations use the thread's context, not word-for-word swaps.
Explore more
Related features
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