Loads light & isolated
A self-isolating widget that won't clash with your site's CSS or slow it down.
Live chat
A widget your customers
A widget your customers
actually get answers from.
One lightweight, self-isolating widget on your site — human live chat and grounded AI answering side by side, so no message ever waits.
nsupp
Chat · Help● Typically replies in a few minutes
Hi! Do you ship to Germany? 🇩🇪
✦ AI · groundedYes — 2–4 days to Germany. Want me to check your cart?
Yes please 🙌
↳ handed to LenaOn it! I've reserved your cart — anything else?
Write a message… ✦ AI
01 — Live + AI
Human and AI, on the same thread.
AI drafts and answers instantly from your own content; your team steps in with one click. The customer never feels the handoff.
Proactive triggers, CSAT & typing
The essentials — time-on-page and exit-intent triggers, satisfaction rating and read receipts, done right.
In-widget knowledge base
Customers search your articles and self-serve before they ever wait for a reply.
File upload & rich replies
Screenshots, attachments and quick-reply buttons, in and out.
AI Agent
Business description
Furniture store shipping across the EU…
🚚Order-Status Bot
Draft → approve
Suggested in your composer.
Auto-reply
Only where you allow it.
Facts (status, tracking) come only from your connectors — never generated.
02 — Yours, end to end
Themeable, multilingual, on any stack.
Match your brand in minutes and drop it on any site. Every inbound message can be auto-translated so language is never a barrier.
Fully themeable
Colors, position, light/dark and your voice — no code required.
Any platform
A universal snippet, plus first-party plugins for WordPress, Shopify, Wix and BigCommerce.
Speaks every language
Two-way live translation is built in — see the Translate feature.
Customer · DE
Wo bleibt meine Bestellung?
↳ You read: "Where is my order?"
You · EN → sent as DE ✓
It ships tomorrow — tracking on the way.
↳ Customer reads: "Es wird morgen versandt…"
DEFRESTRARJAZHPT+ any language
Highlights
Self-serve first
Built-in help center search deflects the easy questions automatically.
Never miss one
Offline messages become tickets and land in your unified inbox.
Explore more
Related features
Early access
Bring your whole support operation into one calm inbox.
Join the waitlist for early access and launch pricing.
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