Routing rules
Assign by channel, keyword, language or workload.
Automation
Put the routine
Put the routine
on autopilot.
Build no-code scenarios, route conversations, schedule messages and connect n8n, Make and Zapier — so your team spends time on the conversations that matter.
Trigger
New chat on pricing page
Condition
Message mentions “refund”
AI step
Draft a grounded reply
Action
Notify #support in Slack
No-code scenario builder
01 — No-code bots
If this, then that — for support.
Compose triggers, conditions and actions visually. Greet visitors, qualify intent, route to the right team, and hand off to a human at any point.
Visual scenario builder
Triggers, conditions and actions with no code.
Smart routing
Send conversations to the right inbox, team or agent.
Human handoff
Bots assist; people finish — always.
Trigger
New chat on pricing page
Condition
Message mentions “refund”
AI step
Draft a grounded reply
Action
Notify #support in Slack
No-code scenario builder
02 — Connected
Wire nsupp into your stack.
Fire webhooks into n8n, Make and Zapier to sync CRMs, spreadsheets and internal tools. Schedule messages and automated email follow-ups.
n8n, Make & Zapier
Trigger external workflows on any support event.
Message scheduling
Queue messages and follow-ups to send later.
Automated email
Trigger email sequences from support activity.
n8n
Zapier
SlackHighlights
Scheduling
Send messages and follow-ups at the right time.
Proactive campaigns
Behavior-triggered outreach — see CRM & campaigns.
Explore more
Related features
Early access
Bring your whole support operation into one calm inbox.
Join the waitlist for early access and launch pricing.
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