AI drafts inline
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Shared inbox
One calm inbox for
One calm inbox for
everywhere you sell.
Chat, email, marketplace messages, reviews and tickets land in a single list — with order context, returns and private-AI drafts right beside the conversation.
01 — Omnichannel
Every conversation, one place.
Stop tab-hopping between Shopify, Trendyol, email and reviews. Everything is normalized into one thread with the channel's real logo, so context is never lost.
Sub-inboxes & routing
Split by brand, channel or team — with assignment, private notes and @mentions.
Cross-channel identity
The same customer's chats, orders and reviews are stitched into one profile.
Spam & automation lanes
Automated and low-value traffic stay out of your main queue.
02 — Commerce-aware
Order lookup & returns, without leaving the reply.
Look up any order, start a return and see the customer's lifecycle in the side panel — pulled live from your connectors, so agents answer with facts, not guesses.
Live order lookup
Status, items and tracking, straight from the store or marketplace.
Guided returns
Capture reason, carrier and refund in the same panel.
Tags, assignee & SLA
Everything an agent needs is one glance away.
Highlights
Auto-translate
Read and reply across languages without switching tools.
Realtime everywhere
Resolve on one device and every surface updates instantly.
Explore more
Related features
Early access
Bring your whole support operation into one calm inbox.
Join the waitlist for early access and launch pricing.
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