In-widget search
Customers self-serve before they ever open a chat.
Help center
Answers your customers
Answers your customers
find themselves.
A searchable, multilingual knowledge base — published on the web, embedded in your widget, and used to ground the AI's answers.
01 — Self-serve
One source of truth, everywhere.
Write articles once and reuse them across your public help center, the in-widget search and the AI agent — so the same trusted answer appears in every place.
Articles & categories
Organize by topic with draft, visible and hidden states.
Multilingual
Publish the same article in multiple languages.
Powers AI self-serve
Articles ground the AI so it answers from your content, not guesses.
Highlights
Grounds the AI
Your KB is the AI's knowledge — nothing invented.
View stats
See which articles get read and where gaps are.
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