Built-in team space
No extra tool — collaboration lives with your inbox.
Team chat
Your team, in the
Your team, in the
same room.
An internal team-chat space lives right inside your workspace — collaborate on cases, loop in the right person, and stay connected to Slack.
# support-team
A
Aylin now
Can someone take the Trendyol return in #48213?
M
Mert now
On it — customer wants a size swap
A
Aylin now
Thanks! Looping in @lena for the refund
Also connected to Slack01 — Collaborate
Solve cases together, in context.
Discuss a conversation without switching apps. @mention teammates, share the case, and keep the whole discussion beside the customer's thread.
Internal team chat
A shared space for your support team, built in.
@mentions & handoffs
Pull in the right person on any conversation.
Slack connected
Get notifications and reply from Slack too.
# support-team
A
Aylin now
Can someone take the Trendyol return in #48213?
M
Mert now
On it — customer wants a size swap
A
Aylin now
Thanks! Looping in @lena for the refund
Also connected to SlackHighlights
Slack integration
Notifications and replies from Slack.
Case handoffs
Assign and @mention without losing context.
Explore more
Related features
Early access
Bring your whole support operation into one calm inbox.
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